TRANSFORMATION REALISED.

Connecting Data & People with Opportunity

DELIVERING SOLUTIONS TO CREATE BUSINESS GROWTH

The CLV Group is a data-driven transformation consultancy that identifies, defines and delivers new ways for companies to create competitive advantage through unlocking incremental value in their most important relationships, their customers.

Our Leadership Team

Neil Joyce

Co-Founder & Chief Executive Officer

Jamie Williams

Co-Founder & Chief Customer Officer

Why The CLV Group

We challenge the status quo of Business Transformation Consultancies with a dynamic approach to address the customer experience, leading to increased lifetime value.

Core Services

Data Strategy & Commercialisation

Delivering a customised approach to businesses which accounts for your unique assets, access and audience. The net outcome of an initial discovery phase will deliver a roadmap to help your business put a plan in place which achieves optimisation, incrementality or transformation.

Change Management

We take a unique approach to tackling the challenges of implementing change across the business. We “bring people closer together” by engaging stakeholders throughout the process and make the growth agenda for the business clear.

Measurement

Building a program with outcomes in mind is a core element to our transformational design to ensure maximum ROI is achieved. Our framework takes into account level of effort, data privacy requirements, infrastructure requirements and fan/customer behavioral changes.

Testimonials

Business Outcomes

Transformation Roadmaps

Optimise Team KPIs

Improve Lifetime Value

Data Maturity Benchmarks

Develop Audience, Assets & Programs

Increase Partnership Value

Our Unique Approach Delivers Results

Top and bottom line impacts that are obtainable by leveraging Data within and across the business:

x5%

Increase in ARPU over 3 years

1%

Shift in Sales to Direct vs Indirect

10x

Increase in Direct Sponsorship Value

15%

Increase in Sponsorship Yield

25%

Increased Enterprise Valuation

15%

Increased Customer Engagement (RFV/T)